Privacy Policy

Last updated: 13-11-24

This privacy policy sets out how Gorditas Patisserie ("we", "our", "us") uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Gorditas Patisserie may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from [Effective Date].

What We Collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

What We Do With the Information We Gather

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

• Internal record keeping
• Improving our products and services
• Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided
• From time to time, contacting you for market research purposes via email, phone, or mail
• Customising the website according to your interests

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have provided your explicit consent for us to process your personal data for specific purposes.
• Performance of a Contract: Where the processing is necessary for the performance of a contract to which you are a party.
• Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we are required to process your personal data to comply with a legal obligation.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods for different types of data are detailed in our Data Retention Policy [link to policy if applicable].

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookie Consent Management

You can manage your cookie preferences through our [Cookie Consent Tool]. This tool allows you to customise your cookie settings and withdraw consent for non-essential cookies at any time.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third-Party Processors

We may share your personal data with third-party service providers who process data on our behalf. These third parties are contractually obligated to ensure that your data is processed securely and in compliance with GDPR. If data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at gorditaspatisserie@gmail.com.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you have indicated that you wish this to happen.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis.

Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent. If we discover that we have collected personal data from a child under 16 without verification of parental consent, we will delete that information promptly.

Contact Us

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at gorditaspatisserie@gmail.com. We will promptly correct any information found to be incorrect.

If you have any questions or concerns about this Privacy Policy & Cookies document, or if you would like to exercise any of your rights under GDPR, please contact us at gorditaspatisserie@gmail.com.